lpi aqua living

I have already been in my hot tub twice and I received it two days ago. View Aqua Living's profile on LinkedIn, the world's largest professional community. Shoulder & Calf Jets. The variety of hot tub styles, which are offered at a range of price points, enables almost anyone to have a spa-like experience, Aqua Living2023-02-28T13:08:49-05:00February 27th, 2023|0 Comments, If there are only a few people you plan on inviting into your hot tub (lucky them! Stay away from Catalina Spas!! 151 customer reviews of Aqua Living Factory Outlets. The outlet brand was recently rebranded from the RecDirect Factory Outlet name, though they have continued to sell many of the same spa models, including the Dr . Shop our best selection of furniture to reflect your style and inspire your home. Did you ever receive it?? Thank you for your picture submission. Our entire business has been, and continues to be, affected by the global pandemic, Hatley says. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. When a technician was assigned to adjust the cover, he loosened the bolts and the cover fell about an inch or more down onto the tub. One of the biggest drawbacks in working with manufacturer direct models is the lack of local service and support especially when it comes to warranties. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas, which includes the Catalina, Signature and Pinnacle brands. With the strength of our retail stores doing so well over the last couple years, and the improving economic conditions, we felt like we needed to choose this direction and put all of our efforts into going into the retail world.. This demand led LPI to make what Hatley says were very tough decisions about the future of the company. But beyond the pleasure of soaking, these spas offer real health benefits. In early July, we rec'd a 34.5" tall panel for a hot tub, which is NOT what was ordered (54.5" tall). Furinno Pelli Cubic Storage Cabinet , great for storing and displaying items such as artworks, toys, books, folding clothes or other household necessities. Plumbed using 100% Anti-Fungicide tubing to prevent nasty bacteria back-up in plumbing lines resulting in cleaner water and less chemical use Proudly Made In The USA Specs: Gallons: 200 Weight: 680 lbs. I bought my hot tub in June of 2022; they told me it would be in by July 9th the 9th came and we had no communication stating the delivery date was going to be late. Its not the fault of the distributor if they cant get product. If youre someone who demands the best of everything, premium features like those are a need, not a want. They are all under 5k. He then sent me a message saying hes canceling the order. Your warranty case ******, has been opened. My purchase date was 10/30/2020, We were promised delivery By February 2021. Instead of working this out with the shipper, Aqua Living instead tried to tell us the spa was fine (without . Upon receiving it home and after the installation I realized that what I purchased is not what I received. Some kind words from our happy hot tub owners! It is made out of medium density fiber board offering great durabiliy and strength, increasing product life span. Seating: 3 Gallons: 350 Weight: 945 lbs. Thank god. Told the it would be 4 to 6 weeks. The reason for the change remains uncertain, however, the brands they market have remained the same. Was the hot tub purchase from **** went to a sale at Saco maine store hot tub was there they asked if could deliver it in a couple weeks I put a deposit down they said they would collect the balance when they deliver it they called the day of delivery and said it got damaged by a lawnmower big hole in the side so I asked if they could order a new one they said yes it would be 3 weeks ok. 3 weeks go by I call any news no they will check and call back next week I call no answer call for a week still no answer so I called the factory they had no order tried store agian no answer called another store in so new Hampshire they tell me that modle is discontinued. Well, before they delivered it, they told me 2 panels were damaged, and when they delivered there was more damage to it as it was only 2 gentlemen delivering it, and the company knew we had a few steps going down to the area they would install it. Everytime I talk to this company I want to throw the hot tub out in the street. Paid for it in early May. Keeping your acrylic bathtub from Aqua Living clean not only maintains aesthetic beauty but also promotes a more sanitary environment for bathing and relaxation. They have been absolutely amazing from start to finish of my hot tub purchase and set up. Payment 324861127699. Richard Moody has answered my prayers, it does help me with relief from neuropathic pain. Read about common issues that spa & hot tub owners run into and how to fix them. We told them at that time that we had called and cancel our order and received a confirmation. Comparisons of the different types of materials that hot tub shells are made from. Aqua has 1 job listed on their profile. I want my $5,600.00 back. ****************** LPI, Inc. recently announced its acquisition of Phoenix-based Tuff Spas and its patented hard-top cover. Through a series of four on-demand courses and two live-virtual events, attendees can learn the necessary leadership and management skills needed to elevate their career. Yet, our baths are about so much more than aesthetics. I am ready to drive this back to them. LPIs second manufacturing plant in St. Petersburg, Fla., has not reached its production ceiling, meaning dealers who carry LPI swim spas will be unaffected. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. I informed ****** the website was down and was told to talk to customer service and get on the list for them to input the information when the website is repaired. The cover seal wasn't even touching the tub as it was shipped. Relaxing massages and hot water therapy are the best options for the person who has experienced stresses and strains throughout the day or week. If I would have read these BBB complaints I would have never bought from yall. Amy takes a trip to LPI's new facility in Johnson City and finds about about the company's acquisition of Catalina Spas. Read about common Hot Tub high limit switch problems and their solutions at Aqua Living Stores. When I contacted customer service I was informed I needed to file a warranty claim through their website, which I did. I spoke with Tonya in Johnson City in early October and she stated she would take care of it and let me know when the panel will be repaired. If there are only a few people you plan on inviting into your hot tub (lucky them! People with delivery issues especially during this time, should be aware that many manufacturers are far behind in producing in stock for their distributors and retailers. They claimed it was a mistake - however, after all the back and forth with them, I truly wonder if there are more customers that experienced the same issue. They began drafting 50.00/month from my disability account on the 3rd of the month, yet reported to the credit bureau that I was in collections. We are the largest hot tub retailer in the . Find contact's direct phone number, email address, work history, and more. I called again because even though I have the hot tub set to run twice a day at 2 hours each time on the economy setting, it runs randomly. Your partner in design. When I followed up again. We purchased on June 2020 delivered 5/21. Read more about 5 Ways Hot Tubs Improve Your Health! The tub is clearly a lemon and a consumer product claim attorney agrees. My experience with this company could fill a book. We have to have the tub filled by a pool company as we are on a well and can not do it from our well. Unfortunately, LPI, Inc is having trouble finding a capable technician for the customer's repair. Without a doubt I will never purchase anything from this company ever again. Its also something you want to keep for several years of enjoyment. The screws they use are not suited for the elements. Did you return your unit? If your hot tub is damaged beyond repair or youre replacing it with a new one, you need a plan for removing and disposing of the old one. Well guess what it did and a lot. Spending a few minutes in a hot tub or spa every day will change your life. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Per invoices and signed completion of service, the only remaining issues are the panels and pressure diagnosis. I have already had a hot tub specialist out to my house already and he cannot find the 7inch jet we need either. "We are thrilled to become part of the LPI family. Thanks for your review Jerry. Because they are built cheap. DO NOT BUY FROM LPI INC!!! Proper installation and setup of your hot tub is vital to the safe and enjoyable use of it. We would, however, advise that you do your homework on the brand, read reviews, and make sure to see these units in person (even wet-test one). He removed the front panel (which is damaged), and noticed no wire was connected to the touch pad. Bluetooth speakers did not work upon arrival and needed to be replaced, then we noticed a leak we made a warranty claim which they initially tried to deny based on the purchase vs the actual received by date. Wonder what the long-term implications on quality, service/warranty is. We've been playing on both sides of the fence for four or five years now. I ordered my hot tub on 8/14 and was told it would be 7 to 12 weeks. User Friendly System Controls Topside. Tub still leaked and started to have electrical issues because of it. You can improve your life with calming hydrotheraphy for pain and stress relief. Every interaction with this company is terrible. Your regional case manager and technician scheduling agent are reviewing case. white red blue wire black frog species; favor the bold memory alpha. The account has continued to accrue fees and interest. Now they won't return my calls or emails. Aqua Living2023-03-02T09:52:55-05:00March 2nd, 2023|0 Comments, Hot tubs, the pinnacle of domestic leisure, are available to everyone. We currently have been carrying out bucks to fill the tub. They are on Craigslist in my market. Instead of working this out with the shipper, Aqua Living instead tried to tell us the spa was fine (without . Im feeling scammed as I paid for mine already, too! *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. However, no one indicated that all of the accrued fees or interest were no longer your responsibility, nor was a new finance agreement with terms signed. Our new hot tub pergola is perfect for anyone who wants to enjoy their hot tub in style, and with complete control over their privacy. I purchased a tanning bed in 2017 for 2300.00. All products are proudly made in the USA. After radio silence from the company I finally talked to Larry (the only one who could help and also the one with radio silence) who informed me the part I need is obsolete and they cannot order it. BBB Business Profiles are subject to change at any time. Body awareness: For a person living with depression caused by a chronic disease, or someone worrying about recovering, aquatic therapy is a good way to redirect the mind. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Just like any other component of your hot tub, the pillows are best protected by a clean filter, clean spa and proper chemical treatment. From the grocery store to the park to family road trips, your dog is always by your side. Evergreen Place offers activities at their location for residents. You know things are going on drugs, abuse, neglect, unhealthy conditions, etc, but the other parent denies everything you confront them with, or has simply skipped town with the kids. Bluetooth Waterproof Audio with built-in speakers & subwoofer - INCLUDED. My husband who has experience in a cool industry you could tell that it was used and had been repaired so they were dishonest with us from day one. I called the company 12 times to have this resolved. Do yourself a favor and buy a Jacuzzi brand. Contact Information. . All Rights Reserved. They agreed to send me a list of technicians in tennessee that might come look at it. I know of a few dealers that sold Catalina swim spas before they were sold to LPI, and have since stopped selling Catalina because of leaks and other frequent quality control issues. But Aqua Living and thus far the company that supplies Marty called LPI, have not supported the warranty or been responsive or professional from the start. There is so much I want to say, but the ONE thing that stands out above all is a complete and total LACK OF INTEGRITY. Martha Stewart Decker Accent Chairs - Solid Wood, Wingback , Deep Seating Armchair Living Room Furniture Modern Contemporary Style Sofa Decor - Bedroom Lounge, Beige : Amazon.in: Home & Kitchen. Probably due to illegal aliens working there with no leadership. An air lock occurs when air gets stuck in the plumbing lines of your hot tub. He found it buried under some expanding foam. Once it finally got up and running it has continue to leak and they send a tech who claims it does not leak but looks at it for two minutes and then leaves. Idaho Child Custody: The Right Evidence & Winning Your Case. Weve helped 100s of people find relief from their everyday pains with our spas! Multi-Layered Fiberglass Reinforcement. When it arrived we noticed that one of the sides was pushed out and was told it would be fixed. It was a unit that had a damaged enclosure, but the dealer assured us the damaged parts would be ordered and shipped to us and the unit would still have all the original factory warranty. Request that LPI credit my card on file. We make sure the activities are fun and entertaining. Rodney Carr, Chairperson for the Town of Bristol Improvement Board, told the gathering the building is being made possible through various, generous . All products are proudly made in the USA. So to contact the manufacturer just call that guy back. I would just like my money back so I can go purchase a hot tub cover with the metal strips built in. If company vaccination rates. Note that complaint text that is displayed might not represent all complaints filed with BBB. Initiative (LPI) through the Food and Agriculture Organisation of the United Nations (FAO), with the financial support of the European Commission. So you better learn to work on it. Decorate the wall with Circle Art - beautiful Danish design print on round format in a wide selection of beautiful designs for the modern homedecor. Fill out the form to download your instant rebate and FREE buyers guide! Well guide you through the process. With time, even the finest wooden hot tub cabinet is going to show signs of age, including fading, rotting, and staining. I had a cheap Dreammaker spa prior to this I purchased thru Wayfair with zero issues in 6 years of ownership. lpi aqua living. We ordered in may its now October we are still getting the run around n feel like we may have been scammed. I use the hot tub once a week. Tina Hatley Operations Manager at LPI Inc Kingsport, TN. Is there any information that might be available, so that we might better assist? Discover the wellness and relaxation that a hot tub or spa can bring to your home with Aqua Living Factory Outlets. I just want my money back. Our demand continues to far outweigh our capacity., This demand led LPI to make what Hatley says were very tough decisions about the future of the company. IPS Full HD Screen- It gives a screen resolution of 1920 x 1080 with a viewing angle of 178 Degree. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. So he came out again. Dig through our best stories from the magazine, all sorted by category for easy surfing. SOLD MAY 2, 2022. They are made In Tennessee under a number of names. 52,990.00 5,000.00. fun diy stuff; hamster maze kit; did teeturtle make unstable unicorns; the true black tarot deck; warp brothers storage bags; from beijing with love watch online a ruin of roses series in order More LPI, Inc. View our support video guides, documentation, and spa owner's information for everything you need to know about owning any of our products. Needless to say I never heard from her again. A good hot tub cover will serve you well for quite a while. You get what you pay for with these. I have now stepped up the phone calls to every other day in the hopes of making progress. Purchasing a spa from this company is the single worst house-related decision I have ever made. We appreciate the opportunities they have provided us and trust in our hot tubs. Its obvious they cut corners during the pandemic to keep up with demand and were producing an inferior product now that is not only broken but dangerous. Pumps: 2 pumps (1 - 2hp pump & 1 - 1hp pump) Jets: 31 Stainless Steel Jets Electrical: Dedicated Plug 115V 20 Amp When a technician installed it, he found that the touch pad didn't work. Many of our activities encourage members to socialize and develop friendships with other residents. A new work order has been created to diagnose possible pressure issue, with the direction of replacing any removed insulation. Read about when and how to maintain the jets of your hot tub. Take a virtual of one of our Aqua Living Factory Outlet showrooms. Since then the hot tub has not functioned properly. Factory Installed Ozonator - INCLUDED. One of those you get what you pay for. After establishing contact with LPI spa parts (******), we were able to get the panel ordered (#XXXXX) on or about May 11, 2022 and were informed it would take 4-6 weeks to manufacture and ship the panel. What else is the plan. Fortunately, issues with your spa heater are often easily fixed. BBB's information on this company is being updated, and no report is available at this time. There are numerous other issues like the touchscreen not working properly (Catalina claiming that it doesn't work when wet!!??? $ 5,199.00 $ 4,699.00. It came in December of 2021. Add the luxury of a brand-new spa, or hot tub to your home today. At Catalina Spas we believe in an overall approach to health, exercise and relaxation. New Patient Forms; About; Contact Us; lpi aqua living. With locations across the country youll always find the best deals. Dale J, Ordered a Catalina spa in Oct 2021 at their Aqua Living Store. I was 4-5 months out from my purchase date and they said it would be done nov 1st . Visit Website. The move, effective Jan. 1, 2019, will impact about 200 spa retailers who carry LPI portable spas . ukrainian military patches; silicone sealant disadvantages; lpi aqua living; June 22, 2022 . It's estimated that there, Aqua Living2023-02-08T09:27:34-05:00February 8th, 2023|Comments Off on Are Swim Spas High Maintenance? (The consumer indicated he/she DID NOT accept the response from the business.). We finally got the parts in, and they told us they'd install the soft cover and lift, I have it an email from the support manager and days later she emailed back saying they wouldn't do it because it wasn't a warranty issue, yet it was their mistake in the first place. ************. Expands to Vietnam, Pinch A Penny Opens New Store in Pearland, Texas, CMAHC to Host "Vote on the Code" at the 2024 AOAP Annual Conference, A Look at the 2023 NDPA Water Safety Conference, 2023 Model Aquatic Health Code Now Available, PHTA Issues Call for Members of Standards Consensus Committee. AQUA LIVING FACTORY OUTLETS 505 Twin Oaks Dr., Johnson City, Tennessee, United States, 37601-7610 Sharing is caring! Upgrade Your Experience Hot Tub Pergola $ 4,995.00 5.00 out of 5 Swim Spa Steps 0 Cantilevered Umbrella $ 299.00 0 Cover Valet $ 249.99 0 1 2 6 Next The only info he obtained for me was that he put in another service request and that it was an issue with the manufacturer and I would have to wait, that was all he could do. lpi aqua living. 2.5 Baths. We purchased a SPA from LPI, Inc. in June. 1.3K views, 4 likes, 0 loves, 0 comments, 1 shares, Facebook Watch Videos from Aqua Living Factory Outlets: #NEWS: LPI, Inc. doing its part to help curb COVID infection rates. A corner hot tub might be just what youre looking for. The manger told me that they were having issues shipping tubs on their sides and that mine was in fact shipped on its side. The Best 4 Person Hot Tubs Top Home Spas in 2023, 3 Amazing Luxury Hot Tubs and Premium Spas. What about my warranty and my growing costs? Have u received your hot tub yet??? Does your spas high limit thermometer trip unexpectedly? Submitting a response indicates a willingness to work with customers to make things right. They said that we canceled using him and did not (mind you he is the only person who has tried to help us). This business is deceitful and your warranty is pretty useless if they dont respond. I financed it to be sure it wasnt a scam and the first payment is due October 5th 2020 or in about 13 days but I still havent got my purchase. Your cancellation was approved. Water Treatment Manufacturer Waterco Ltd. Spa shock is an oxidizing product meant to neutralize contaminants and improve the appearance and smell of your hot tub water. MSRP - $8199. Aqua Living Factory Outlets LPI International out of Tennessee continues to evolve and change in the fast paced hot tub world. Sincerely, On January 7 2023 we went to get in the hot tub and discovered the water was cold and found a tripped breaker. We are proud to provide American Made quality hot tubs. I come to find out this control panel is a known defective component but they continue to ship out the same control panel. On January 8th we received another email saying it was still under investigation until February 2nd and will possibly put the charge back on our credit card. I currently have spent $753.99 so far. I read the fine print on the contract and it says if your payment is late there will be a 15$ or 5% late charge if I dont make a payment even though it hasnt been delivered. It seems that the hot tub manufacturer has done a nationwide re-branding of its outlets changing them from RecDirect Factory Outlets to Aqua Living Factory Outlets. Your new hot tub is a major financial investment. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. ), then we have the best 4 person hot tubs for you! I had very similar situation. I have emails from LPI and text from the vendor. With our AnyTemp System you can enjoy daily hydrotherapy, exercise . 3 Beds. The decision to end our domestic dealer programs was an extremely tough one. SHOP NOW AMAZING DEAL ON 6 PERSON HOT TUB Get this 6-Person Hot Tub with 51 powerful jets! Fortunately, we are blessed to be on the right side of what this has done in our industry. inventory Control Specialist at LPI Aqua Living factory outlet Johnson City TN Johnson City, TN. This went back and forth for quite a while. Richard moody was my sales rep and basically told me in August that I was behind 10,000 people waiting to have there hot tubs built. My advice is to cancel your order and if they say no file a case in court based on the 2-3 week delivery time posted on there website being a misleading lie sales tactic. When shopping for a hot tub, the number of choices can seem overwhelming. Staples hold the wood frame together. Re: Curious about LPI / Aqua Living / Dr Wellness. Home; Shops; About Us; Contact; Careers; Service Request; LPI Inc. builds our entire line of products from our 320,000 square . Spa Repair & Swim Spa Maintenance, If you're looking to buy a swim spa one of the first questions you ask is "are swim spas high maintenance?" Then after being reassigned to multiple techs who had non working numbers or full voicemail boxes someone came to fix the leak. I went to the lpi website to file a service request and discovered the website was down. I asked if there was something that could be checked, like a sensor. I was hoping they would make things right so that I didn't have to give them this review. ), then we have the best 4 person hot tubs for you! It has performed as promised and we are happy. To The Trade. I think they will claim bankrupt soon and keep all of the money and not owe anyone anything. However, that date kept being pushed and finally the hot tub was delivered in Dec 2021.

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