Matre De DID NOT EVEN COME BACK !! Popular 5 stars Hotel in Split: Radisson Blu Split 7.0 Good Based on 2794 reviews Important information Check-in: from 15:00 until 23:59 No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. Number of floors: 4. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Prices for drinks and meals were extremely reasonable - particularly for a four star hotel - though the. The bill came in the restaurant and they charged us for the full meal saying the Groupon deal would be taken off when we checked out, have stayed in many places but never had this before. Special requests are subject to availability at the time of check-in. Our lovely fresh breakfast is included in all room rates and served throughout Cafe Grand every morning from 7:30am and 11:00am. Many travellers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). The tuna appeared to have escaped from its sandwich leaving behind just a trace of its presence. A good choice of food at breakfast like pastries, cereals and fruit. We on this particular night were not the only table having the same issues of cold/ raw steak that was burnt on the outside. Stayed for 14 nights and was impressed by this pet-friendly hotel. Attractively set in the centre of Torquay, The Grand Hotel features 4-star accommodation close to Riviera International Centre and Torre Abbey. 37,439 were here. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. Charges for extra guests may apply and vary according to property policy. Afternoon Tea , Function room mean and Breakfast was fine. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. Conveniently located restaurants include Small World Tapas, Kalipso Coffee & Bagel, and Fredericks. Avoid staying at The Grand Hotel in Torquay. A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. Pets allowed on request. England. We loved pastries, cereals and fruit in the restaurant. Quite adequate. Many different travel sites will offer discounts or deals at different times for rooms at The Grand Hotel and KAYAK will provide you with prices from a huge range of travel sites. The front desk is open 24 hours a day. Wind down or work out - Whether you choose a spa treatment, hitting the gym or taking a swim, the choice is yours. Many travelers enjoy visiting Torre Abbey (0.3 miles), Greenway (4.7 miles), and Friends Of Oldway (1.6 miles). The location was marvellous, not too far away from Riviera International Centre. This hotel is a great place to bask in the sun with a beachfront location. We arrive at 14:30, with a check in time for 15:00 so we waited in the bar and expected a call. 4-star hotel located in Torquay City Centre. The Grand Hotel. I will be sure to pass on your praise to Anya personally. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Relaxation is a priority in the thoughtfully equipped individually styled bedrooms and opulent themed suites, many of which offer entrancing views of the sheltered bay. On asking for a different room and one with a balcony we were told that no other room was available and that there were no rooms with a balcony, despite it being very obvious from looking at the outside of the hotel that there are rooms with balconies. The fan made little or no difference. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. Staff helpful Location good. The Grand Hotel is located at The Seafront 1 in Tormohun, 1.2 miles from the center of Torquay. You'll also find Cockington Country Park and Riviera International Conference Centre less than a mile away. The Compass Lounge at The Grand offers modern dining in a relaxed informal atmosphere, with stunning panoramic coastal views of Torquay. Copyright 19962023 Booking.com. Attractively set in the center of Torquay, The Grand Hotel features 4-star accommodations close to Riviera International Center and Torre Abbey. The rooms come with a TV with satellite channels. The rooms come with a TV with satellite channels. We gave up on having dessert as 2 courses took over two and a half hours. This property is part of the Travel Sustainable programme, which means its taken significant steps to make your stay more sustainable. Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. The restaurant very misleading and a lot of improvement needed. Contributions should be appropriate for a global audience. Heating and ironing facilities are just some of the amenities provided. The room was a refurbed twin with sea-view. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. All rights reserved. The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. These fees and deposits will be charged at check-in, check-out, or the time of service. 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This property accepts credit cards, debit cards and cash.. DISGRACE TO THE WHOLE HOSPITALITY INDUSTRY *** . The onsite restaurant, Restaurant 1881, features British cuisine. Note that guests submit their subscores and their overall scores independently, so theres no direct link between them. Review of The Grand Hotel Reviewed 8 October 2021 via mobile Not only did the hotel lie and use photographs of rooms that you don't stay in but the house keeping staff found my toothbrush and instead of informing the hotel staff they stole it and quiet clearly changed the head on it? Great 879 879 reviews 10. . CST #2063530-50, To finish creating your account, please click the link we just sent to. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. The Grand Hotel in Torquay was evacuated after reports of smoke rising from the basement spa. The Grand Hotel, Torquay, is a four star hotel in Devon and is situated on the seafront at the heart of the. Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant. Extremely quiet (at very end if corridor). They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. Sorry, something went wrong. However, I do know that the management were extremely embarrassed that there was a complete 'cock up', and I heard them saying that they were ensuring that it does't happen again. We didnt receive our complimentary Prosecco and were told at the end, of the night that we should of received a voucher on check in. Sea Front, Torbay Road, Torquay, Devon, TQ2 6NT. When we booked we were impressed with the price and wondered whether there was a catch. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. Front desk staff will greet guests on arrival, Credit card, debit card, or cash deposit required for incidental charges, Government-issued photo ID may be required, English breakfast (surcharge) each morning 7:30 AM10 AM. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. It seems that many of the reviews appear to refer to the same dates in February whilst I was there and I did notice there was a serious problem with checking in on the Saturday night. This is a room with 2 single beds. The employees were pleasant and exceptional. We had a nice time, the staff are lovely and very helpful. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. This standard twin room comes with air conditioner. The venue was in a central location not far from the train station, the beach across the road, Torquay. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at The Grand Hotel that suits you best. We loved pastries, cereals and fruit in the restaurant. A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The Grand Hotel. The Grand Hotel 3,748 reviews #62 of 81 hotels in Torquay Review Save Share Seafront Torbay Road, Torquay TQ2 6NT England 011 44 1803 296677 Visit hotel website E-mail hotel Check In / / Check Out / / Guests Contact accommodation for availability. Dining This hotel is home to a restaurant and a bar/lounge. To aid an efficient service, menu items cannot be modified. There are similar hotels available. A terrible time at the not so grand and somewhat faulty Grand Hotel. Not the best stay, however the Cher that we had booked to see at the Princess Theatre was great fun. Number of rooms: 132. Search for The Grand Hotel discounts in Torquay with KAYAK. There is no capacity for extra beds at this property. Maximum occupancy of this unit is 2 guests. Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. importing http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, There was an error importing /Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, 2023 Orbitz, LLC, An Expedia Group Company. The Grand Hotel, Torquay | Torquay Yes, paid private parking on-site and street parking are available to guests. The nearest airport is Exeter International Airport, 19.9 miles from the property. Are there any historical sites close to The Grand Hotel? And so they should! Youll have a private room with all the hotels amenities. Pets are allowed on request. Extra beds Rollaway/extra beds and free cribs/infant beds available on request, Layout Separate bedroom and private bathroom, Extra beds Rollaway/extra beds available on request. After a false start the check in was good - nice lady. We didn't have time, so stayed here only for 2 nights, though everything was amazing. It obviously didn't affect us as we arrived several days before - and I did feel sorry for those people who were clearly very, very inconvenienced. ): 40-min drive, 28.3 mi/45.5 km. This information is provided by our partners. Please check your booking number and PIN and try again. Treated ourselves by booking a two-bedroomed suite - and thoroughly enjoyed all aspects of our stay! Yes, it is 0.5 miles away from the center of Torquay. Reviews are most valuable when they are original and unbiased. Guests are also welcome to relax with a drink at Compass Bar and Lounge. The radiator in the bathroom was extremely hot and could not be turned off. Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. We came over from Brixham for a lovely cream tea as a birthday present, The cream tea was one of the best we have had, and the service received by a lovely lady named "Ania" was impeccable. No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The location was marvellous, not too far away from Riviera International Centre. With a range of family and dog-friendly rooms. This hotel is a great place to bask in the sun with a beachfront location. Please check you have entered your email address correctly before continuing. Some units feature a private bathroom with a separate toilet. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites, Recently back from a five day break in the Grand Hotel, in Torquay. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Just make sure to check this property's cancellation policy for the exact terms and conditions. Quite adequate. 3rd Night Had TERRIBLE FOOD Meant To Be GOURMET Burger And Chips But Got BURNT UNIDIBLE CHIPS And RUBBER BURGER. If you can't find what you're looking for you can also send your own questions to the property. . Fine dining, light bites and tasty snacks. This list may not be comprehensive.